top of page

FREQUENTLY ASKED QUESTIONS

Can't find a solution on our website? Please contact us or ask via the chat on the site, and we will contact you as soon as possible to help you further.

​

Puutje: the surprise or the outing in the form of a city walk.

DO YOU ALSO HAVE GIFT CARDS?

We don't have gift cards, but the PUUTJE is very nice to give away. Let them (re) discover Groningen and even better is that you can come along yourself. 

WHAT PAYMENT OPTIONS ARE THERE?

Payment is only possible online via iDeal.

WHAT IS YOUR RETURN POLICY?

Unfortunately, it is not possible to return the PUUTJE after use. In the unlikely event that a wrong PUUTJE has been sent or your order is duplicate, please contact us and we will solve it! 

Can I also order a PUUTJE separately?

Sure you can! Because we have been asked several times whether the PUUTJE is also for sale as a separate bag, we have made this possible for you. Thisloose puis without content but just as beautiful. 

Can't find your question? Do you have feedback or special requests?

bottom of page